Demand for our befriending service is growing, as we receive more and more referrals from social services, GPs, concerned friends and families. The people who are referred to us are lonely and often isolated. They need conversation to make them feel socially connected and part of their local community.


The role involves:

  • Making regular calls (using your free minutes where possible) to an older person. This will be at a time and day arranged with the older person and that is convenient to the volunteer
  • Telephone befrienders provide a listening and reassuring ear and to monitor general well-being of the older person
  • At this unprecedented time, with the Coronavirus emergency, our service users need reassurance and a friendly conversation to distract them from their enforced isolation
  • Encouraging them to undertake exercises in their home by looking at the 10 Today website and going through these exercises with them over the phone. www.10today.co.uk
  • Encouraging them to be proactive in calling their family and friends on a regular basis where possible
  • Keeping in touch with the team at Link Age Southwark regarding your visits and informing us as soon as possible if you have any concerns.

Becoming a volunteer with Link Age Southwark is a fantastic opportunity to meet new people and get to know more about your local community.

If you are interested in volunteering to be a Telephone Befriender, Link Age Southwark will provide you with support and training.

We cover all reasonable expenses and we are happy to provide references for volunteers who have completed 6 months of volunteering with us. 


How do I apply?

Complete online application form

If you would prefer, you can also download our application form here and email to [email protected]